Frequently Asked Questions

It is safe to put the glasses in a dishwasher however hand washing crystal in warm, soapy water and drying with a lint-free cloth is preferable.

Keep the rim of the glass clean and chip-free by storing the right way up and never stacking.

Avoid pouring hot liquids into cold crystal or vice versa, as extreme temperature changes can cause breakage. Place ice cubes into your drink rather than dropping from a height and avoid using ice machines.

You may notice subtle weight variations between pieces due to traditional manufacturing techniques like hand-cutting and mouth-blowing

With mouth blown glass you do sometimes get air bubbles which are considered to be hallmarks of mouth blown handmade glassware.  Tiny bubbles the size of a pin point sometimes form in the fusing or melting process and do not affect the quality of the piece. Such slight variations are natural results of handcrafting.